Think about some of the top people — the most successful people in your industry or niche market.
Go to their website and check out their contact process. What are your observations?
Do they let you walk right up to the boss’s door and knock? Chances are, probably not. You have to jump through hoops and over hurdles to get to them like an obstacle course, and it is not actually “them”; its probably their assistant.
What does this say to you about their business?
- They must be pretty important to not have their email directly available
- They must be so busy that they can’t reply to everyone themselves, thus having to coordinate with their assistant.
Don’t you want your audience to think the same thing about you as well?!? Even if you are not there YET, let your potential, interested clients think you are!
This is what you need to do:
- Set up an info or support email address associated with your domain
- have them contact this email address to set up a consultation
- Come up with a system for when someone contacts you for a consultation and have your Virtual Assistant check this email address for you
Another idea is a contact form that allows for them to answer some questions about their needs. You can also set this process up so that your VA receives the initial form information and can respond accordingly. This is how mine is set up and you can check it out here. This way works efficiently for me so that I can find out exactly what they have in mind when we do our consult.
People who truly want to work with you will go through the hoops and over the hurdles of your contact obstacle course.
Just think about it! I encourage you to let me know your thoughts too. VA’s – how do you handle your client’s?






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